Our Quality Service Technique & Procedure

RECEIVING

When a spindle is received it is entered immediately into our system and a work order number is generated. The spindle is then visually inspected externally for any sign of damage as well as the incoming run-out of the spindle. Findings are recorded on this work order from start to finish.

It is from this work order that the detailed estimate is prepared and presented to the customer outlining the cost for repair.

DISASSEMBLY

The spindle is very carefully inspected, analyzing each critical component of internal parts. Critical fits are gauged to spec.,

Critical inspection is crucial to determine the cause of failure, which includes lack of lubrication, decreased coolant, increased contamination, and increased vibration. This is forwarded to the customer. We suggest improvements to ensure spindle life.  The technician may suggest the use of ceramic bearings instead of steel, different contact angle, or other modifications for different applications for spindle longevity.

GRINDING, MACHINING & REWORK

Worn parts such as bearing seats, housing bores, tapers, can be hard chromed and reground back to spec. Bearing I.D. & O.D. spacers, preload cartridges, back-up washers forming shoulders, locking nut faces etc., can be ground square and parallel. We can machine, or re-manufacture worn parts if necessary.

ASSEMBLY

Is done in our clean-room (climate-controlled and isolated) only by our qualified technician. We use new bearings, with special high temperature, high speed grease or the proper air/oil mist in assembly.

TESTING/BREAK-IN PERIOD

After assembly, the spindle is run-in gradually to service speed. The spindle is tested for noise, heat, vibration. Necessary adjustments are made if required. A final run-out is taken. Once the testing period is complete, the spindle is ready for production upon delivery to the customer.

WARRANTY

90 Days Parts & Labour